{"id":428,"date":"2016-04-08T14:03:34","date_gmt":"2016-04-08T12:03:34","guid":{"rendered":"http:\/\/www.testrange5.se\/?page_id=428"},"modified":"2025-12-06T12:17:03","modified_gmt":"2025-12-06T11:17:03","slug":"support","status":"publish","type":"page","link":"https:\/\/www.ontechcontrol.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<h1>Support<\/h1>\n<p>Select the product below and we will assist you with troubleshooting and information about the product. Even general issues are categorized by product, so always start choosing your product below. Then look through &#8220;Questions &amp; Answers&#8221; where we answer the most frequently asked questions. If you would like to contact us directly, scroll down and fill in the form, we will respond within 24 hours on weekdays.<\/p>\n<p><strong>Operating Information Ontech Control:<\/strong><\/p>\n<ul>\n<li><span style=\"color: #ff0000;\"><strong>\u00a0<span style=\"color: #000000;\">No reported problems.<\/span><\/strong><\/span><\/li>\n<\/ul>\n<p><strong>Useful links:<\/strong><\/p>\n<ul>\n<li><b>Firmware<\/b>\u00a0or download och &#8220;Release Notes&#8221;\u00a0you will find\u00a0<a href=\"https:\/\/www.ontechcontrol.com\/en\/software-overview\/\">here<\/a>.<\/li>\n<li><strong>Ontech Technical Notes<\/strong> \u00a0for more profound information, see\u00a0<a href=\"https:\/\/www.ontechcontrol.com\/en\/ontech-technical-notes\/\">here<\/a>.<\/li>\n<li><strong>Android app for SMS communication (own SIM card)<\/strong> download <a href=\"https:\/\/www.ontechcontrol.com\/en\/programvara-android-app\/\">here<\/a>.<\/li>\n<\/ul>\n<h3>Select product:<\/h3>\n<p>[support]<br \/>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f452-o1\" lang=\"sv-SE\" dir=\"ltr\" data-wpcf7-id=\"452\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/428#wpcf7-f452-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformul\u00e4r\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"452\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"sv_SE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f452-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<h3>Didn't find the answer? Send a question below!\n<\/h3>\n<div class=\"form-left\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Phone (optional)\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-right\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your question\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form-submit\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n\t<\/p>\n<\/div>\n<div style=\"display:none\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"product\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"product\" \/><\/span>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Support Select the product below and we will assist you with troubleshooting and information about the product. Even general issues are categorized by product, so always start choosing your product below. Then look through &#8220;Questions &amp; Answers&#8221; where we answer the most frequently asked questions. If you would like to contact us directly, scroll down [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-428","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ontechcontrol.com\/en\/wp-json\/wp\/v2\/pages\/428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ontechcontrol.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ontechcontrol.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ontechcontrol.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ontechcontrol.com\/en\/wp-json\/wp\/v2\/comments?post=428"}],"version-history":[{"count":24,"href":"https:\/\/www.ontechcontrol.com\/en\/wp-json\/wp\/v2\/pages\/428\/revisions"}],"predecessor-version":[{"id":240906,"href":"https:\/\/www.ontechcontrol.com\/en\/wp-json\/wp\/v2\/pages\/428\/revisions\/240906"}],"wp:attachment":[{"href":"https:\/\/www.ontechcontrol.com\/en\/wp-json\/wp\/v2\/media?parent=428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}